Frequently Asked Questions

A: Typically, it takes somewhere between 5-7 business days. However, sometimes due to unusual circumstances like weather delays, order volumes, holidays, etc., it may take some additional time.

A: Typically, your engine will be shipped within 2-3 business days. Please allow additional time due to weather delays or unforeseen circumstances

A: Your remanufactured engine will arrive in a POD. A POD is a special container designed for the shipping of Reman Engine as well as your core return. You will find carrier and tracking information along with shipping confirmation email through our website.

A: You will receive an interchangeable Reman Engine for your vehicle. Our VIN compatibility tool will assure that your part fits your exact vehicle. Reman Engines are made to fit within a number of production years for specific makes and models.

A: Our checkout process is designed to verify compatibility of your part, based on VIN (Vehicle Identification Number), which you will be asked to enter during the checkout. Your credit card will not be processed until verification is complete. Should we need any additional information, you will be contacted by a member of our sales support team.

A: Our Remanufactured Engines always come as a long block.

A: Yes, shipping is FREE within Continental US. Shipping to the customers residing in either Alaska or Hawaii will result in an additional shipping charge. There is a $75.00 residential delivery fee. 

A: All major credit cards are accepted through our website. Payments are also accepted through Chase QuickPay. Please note, your payment has to be in full before your engine will ship.

A: Our sales and customer support team will get it processed. You will be contacted if any additional information is needed. You will receive email notification with your tracking number, once your order is shipped. 

A: The best method to contact us is through our Contact Us page on our website. We typically answer all messages within the same day (usually within 1 hour). Should you have any questions, please feel free to call us at (877) 343-7352.